Business Hours Support
8am to 5pm, Monday through Friday. During business hours, we have a full IT staff available.
|Telephone||(310) 303-7268 or IT Button (classroom phones)|
|Got Tech? Self Help||www.marymountcalifornia.edu/gottech|
Remember, the nature of what we do requires that we are away from our desks for long periods of time throughout the day. If you report a problem by calling an Institutional Technology staff member directly, your work order may be delayed.
Evening and Weekend Support
Our after-hours staff is trained to diagnose the most common issues which occur.
|GotTech? Self Help||www.marymountcalifornia.edu/gottech|
What to Expect with our Support
We’ll do everything in our power to make your experience easy. We prioritize each request when you contact us and immediately put your request into a computer system.
Giving each request a priority helps us get to the urgent items much faster. Putting information in our helpdesk assists us in making your experience better. We are able to track recurring issues faster, and work better as a team using these tools.