Report a Concern

The safety and well-being of our community is a top priority at Marymount California University. Teams from student life, academic support and campus safety work together to respond to concerns about community members in a supportive and compassionate way.

If you have an immediate safety concern, such as a person is a threat to themselves or someone else, call 9-1-1. For on-campus assistance, please call (310) 303-7300 or ext. 7300.

The university has separate and specific procedures for complaints involving allegations of certain serious misconduct, as indicated below. For general complaints, we encourage students and others to first address their concerns and conflicts with the individual student, faculty member, department or employee involved to try to resolve the issue. If this is not successful, contact the appropriate department for assistance. If unable to resolve a complaint at the level of an informal resolution, a more formal process is available. Students are at any time also welcome to contact the Office of Student Affairs (Dean of Students):

Ryan Alcantara
Vice President of Student Affairs/Dean of Students
(310) 303-7255
RAlcantara@MarymountCalifornia.edu

Call (310) 303-7373 to anonymously report a policy violation or behavioral issue. The vice president of student affairs/dean of students will listen to all messages and follow up.

The Office of Student Affairs works to ensure Marymount faculty and staff have access to the resources they need to help students who may be facing challenges in their academic or personal lives.

Faculty, staff, students or others who are concerned about a student’s behavior or feel the student poses a risk to himself are encouraged to report the concern to an appropriate university representative or the Office of Student Affairs. For emergencies that require immediate attention, please dial 911.

A student of concern is any student who displays behaviors that may interfere with the student’s ability to be successful and/or function well in the living, learning or work environment. Some examples of concerning behaviors may include but are not limited to:

  • Neglect of academic work
  • Excessive absenteeism
  • Disruptive in class
  • Excessive crying, feeling overwhelmed or significant emotional distress
  • Poor hygiene
  • Unexplained and extreme aggression toward others
  • Violence or verbal or written threats of violence (including those made online or through social networking sites, texts and emails)
  • Writings that convey intent to harm self or others
  • Suicidality, including attempts, threats or gestures
  • Withdrawal from friends and social contacts/isolation
  • Traumatic event or loss
  • Family crisis
  • Relationship/domestic/intimate partner violence
  • Sexual harassment, sexual assault or other types of sexual misconduct
  • Stalking
  • Bias incidents/acts motivated by hate or discrimination
  • Medical concerns or illness
  • Eating disorders
  • Student conduct/discipline violations
  • Irrational or incoherent behavior

Report a concern

Marymount California University is committed to upholding standards that promote integrity, respect for human dignity, and commitment to justice in an environment fostering learning, professionalism and inclusion.

Consistent with these values, Marymount California University believes that all members of the university community – students, faculty, staff, and visitors – should pursue their work and education in a safe environment, free from discrimination or harassment based on sex, sexual assault, domestic violence, dating violence and stalking.

Learn more

To report potential Title IX violations or to seek help and resources, please contact:

Karen Thordarson
Title IX Coordinator
Marymount California University
Administration Building #118
30800 Palos Verdes Dr. East
Rancho Palos Verdes, CA 90275
(310) 303-7225
TitleIXcoord@MarymountCalifornia.edu

 

Marymount California University is committed to upholding standards that promote integrity, respect for human dignity, and commitment to justice in an environment fostering learning, professionalism and inclusion.

Consistent with these values, Marymount California University adheres to all federal and state laws and regulations prohibiting discrimination in private institutions of higher education.

Learn more

To make a report or complaint of potential discrimination, harassment or retaliation or to seek help and resources, please contact:

Karen Thordarson
Title IX Coordinator
Marymount California University
Administration Building #118
30800 Palos Verdes Dr. East
Rancho Palos Verdes, CA 90275
(310) 303-7225
TitleIXcoord@MarymountCalifornia.edu

 

MCU has a commitment to a respectful learning environment and serving students courteously and efficiently, including acting in accordance with university policies and state and federal laws. Students have the right to seek a remedy for when they believe they have been treated in an improper, unfair or arbitrary manner. The university has specific procedures in place to address formal concerns and grievances. Students can also reference the Student Handbook.

Before filing a formal complaint, students are encouraged to address their concerns and conflicts with those involved to try to resolve the issue. If addressing an issue informally does not lead to satisfactory resolution, students can take the following steps to file a formal complaint:

Write a letter to the dean, department chair or director responsible for the area of complaint. Include in the letter an overview of the problem and the resolution requested.

If you are unsure of where to address a specific complaint, contact the Office of Student Affairs (Dean of Students):

Ryan Alcantara
Vice President of Student Affairs/Dean of Students
(310) 303-7255
RAlcantara@MarymountCalifornia.edu

The burden of proof in cases of disputed grades rests with the student. To challenge a course grade or a grade received for a particular piece of work in a course, students should first attempt to resolve the matter by discussing with the instructor and requesting a review. Such an appeal must be received by the instructor by the end of the following semester (excluding summer) after the student has received the disputed grade or evaluation. Every effort should be made to resolve the matter at this level. The faculty member will respond to the request for grade review in writing. If the student disagrees with the instructor’s academic evaluation, the student is entitled to the following levels of appeal:

  1. Upon receipt of the instructor’s written response, if the student is not satisfied with the resolution, the student may appeal within 14 days in writing to the program chair responsible for the course in question. The program chair will review the matter and then provide a written decision to the student.
  2. Upon receipt of the program chair’s written response, if the student is not satisfied with the resolution, the student may appeal within 14 days in writing to the provost regarding the course in question and include all materials submitted to and received by the instructor and program chair, along with an explanation of the reason for the dissatisfaction with the decision. The provost will review the action and render a written decision. This is the final appeal.

By enrolling at Marymount California University, students voluntarily accept responsibility for compliance with all university policies, as well as local ordinances, state and federal laws. Each student shall always be responsible for his/her conduct from the time the university grants admission through the actual awarding of a degree.

If you feel a member of the campus community has violated the Student Code of Conduct, contact the Office of Residential Life and Student Conduct, the Department of Campus Safety and Security or the Office of Student Affairs. Staff members in these offices can explain the process and review options. If proceeding with the complaint, the petitioner must provide written documentation.

The Office of Student Affairs is available to assist or contact:

Ryan Alcantara
Vice President of Student Affairs/Dean of Students
(310) 303-7255
RAlcantara@MarymountCalifornia.edu

Learn more

Marymount expects that all students will act in a manner that reflects personal and intellectual honesty. Academic dishonesty is viewed as a serious offense and will not be tolerated.

Academic dishonesty usually refers to forms of cheating which result in students giving or receiving unauthorized assistance in an academic exercise or receiving credit for work which is not their own. It can also include plagiarism, fabrication, abuse of resources, forgery of academic documents or sabotage, and any act of aiding and abetting academic dishonesty.

Students may accept or appeal any charges filed against them. In the case of appeal, the student should present a written appeal to the vice president of student affairs/dean of students, who will make the final determination on the appeal. Students concerned about a faculty member or the management of a classroom should make an appointment with the program chair, the vice president of student affairs/dean of students or the provost.

For specific definitions, faculty procedures, violation levels, sanctions and the appeals process, please refer to the Student Handbook.

For more information, contact:

Ryan Alcantara
Vice President of Student Affairs/Dean of Students
(310) 303-7255
RAlcantara@MarymountCalifornia.edu

Accessibility

Laura Niemiec
Office of Disability Resources
(310) 303-7367
LNiemiec@marymountcalifornia.edu

 

Billing/Tuition/Financial Aid

Office of Student Financial Services
(310) 303-7217
financialaid@marymountcalifornia.edu

Report non-emergency incidents involving students, employees or members of the community. This does not initiate a formal complaint process, law enforcement or any administrative actions.

  • Fight
  • Stolen Property
  • Car Accident
  • Vandalism

Statement for the record

Anonymous Witness Statement